AMES Safety Envelope

Ames Safety Envelope Company and its subsidiaries, Ames Color-File, Ames On-Demand, Ames Specialty Packaging, and ASE Dealer Source, understand the importance of customer privacy. Please see below for our privacy and security statement.

Our Commitment to Privacy and Security
Ames values its customers and respects their privacy. We recognize that we must maintain and use customer information responsibly. Ames posts this policy to let you know the kind of information we may collect, why we collect it, and how we use it. Our policy also describes the choices you can make about how we collect and use your information. By visiting any Ames site, you are accepting the practices outlined in this privacy policy, as well as our Terms of Use policy.

If our privacy policy changes, we will let you know by posting the changes on our Web site or by communicating directly with you. We encourage you to review our privacy policy regularly for any changes.

Ames’ web sites contain links to other sites which have their own policies. Ames does not share your personal information with those sites and is not responsible for their privacy practices.

Security
Cookies
Click-throughs
Why we collect information
Information Ames Collects
How Ames uses information
Third parties
Accessing or changing account information

Security
Ames uses industry-standard Secure Sockets Layer (SSL) encryption to safeguard your information, including credit card numbers, during online transactions. To make purchase from the Ames online stores, you must use an SSL-enabled browser, e.g. Internet Explorer or Netscape Navigator 3.0 or later. After the transaction, to protect your information, Ames stores your information on an off-line server securely stored behind a firewall. While we take great security measures on Ames’ sites, we cannot guarantee that total security is always possible on any site. You play a valuable role in keeping your information secure. Your password to access our web sites should never be shared with anyone and should be changed frequently. After you have finished using our site, you should log out and exit your browser to prevent unauthorized users from returning to your online account. For your protection, never send credit card numbers or other sensitive information in an unencrypted email. Note: The Fair Credit Billing Act states that most credit card banks cannot hold you liable for more than $50 in unauthorized or fraudulent charges provided you follow all rules and procedures of your credit card provider.

Cookies
Like many web sites, Ames’ sites use “cookies”. A cookie is a small encrypted data file that is automatically stored on your computer, if it accepts cookies. A cookie assigns a random, unique number to each user’s browser, which allows us to hold items in your shopping cart and save your password so you don’t have to reenter it each time you visit the site. Cookies do not contain personal, sensitive information, such as credit card numbers. Rather, cookies help us track traffic patterns to better understand which areas of our sites are most popular and to improve our sites and your online experience.

Click-Throughs
In some of our email messages, Ames uses click-through technology to track the interest levels of customers and the effectiveness of our customer communications.

Why we collect information
Ames is committed to providing a secure, enjoyable shopping experience. We collect customer information in an effort to improve your online experience and to communicate with you about our products, services, and promotions.

Information Ames collects
When you place an order, save your information with us, or participate in a promotion or survey, we may collect information (such as your name, title, organization, email address, mailing address, billing address, phone, fax, and credit card numbers and credit card expiration date) that you provide. We also maintain a record of your product interests and your purchases. We may acquire customer names, email addresses and mailing addresses from third parties for select mailings.

If you apply for a job at Ames (through the web site, mail, fax, or email), we will maintain and use the information submitted for recruiting purposes only. Your information will remain in our system for six months. However, you are welcome to apply to additional positions that interest you at any time.

How Ames uses your information
When you purchase products from Ames, we use your information to process your order. We may also send you email to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. If you order online, you will have the option to sign up to receive email updates about our products, services, and promotions. We may also send you information on our promotions or products and services via email or postal mail.

If you have requested a catalog from Ames, you may be automatically added to our mailing list to receive new catalogs and/or updates when available.

From time to time, we may contact you via email, telephone, or mail to learn more about your shopping preferences and product and services needs or to gauge customer satisfaction. We may use this information to help us develop new products and services, improve our web site design, and to enhance your shopping experience. In addition, we may combine information you give us online and over the phone as well as information about your product interests and purchases to better serve you.

At times we may be required by law, government request, or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest or in connection with any legal action against someone who may be causing injury to or interference with Ames or any of its affiliates, or with the rights or safety of other users.

Third parties
Occasionally we contract with third parties to assist us in maintaining and managing our customer information, to fulfill promotions and mailings, and to communicate with our customers. We do not authorize these third parties to make any other use of your information.

In addition, when we team up with another company to offer or provide products, services, or promotions, we and the other company may cross-reference our customer databases to identify common customers. We and the other company may use that existing information to identify future promotional opportunities and to fulfill promotional or contractual obligations.

If prior to participating in a contest or promotion, you opted not to receive information from us, then you choose to participate in it, you may still receive information from or about Ames. You may opt not to participate in these contests or promotions if you do not want to receive information from Ames or to share your information with us and the other companies sponsoring the contest or promotion.

Except as described above, we do not share, rent, or sell any information we collect online to any unaffiliated third party.

Accessing or changing account information
To access your information online, simply click "Your Account," sign in, and then choose the appropriate section to review or edit your personal information. Please note that any requests to change the frequency that we send email updates to you may take up to eight weeks.

If at any time you would like us to remove you from our email or mailing lists, contact Ames. Please be sure to include your email address, full name, organization name, user name and password. Our contact lists originate from different sources, including email, web, and phone communications from you, as well as purchased or other acquired lists. If you receive communications from us after requesting removal, it may be a result of your information being on additional lists mentioned above or on a purchased or acquired list after your original request. Additionally, please note that it may take up to eight weeks to remove you from our list. Please also note that when you make a purchase, we will still send you email to confirm your order and may also need to contact you via phone, postal mail, or email if we have other questions regarding your order.

If you have any questions about our privacy policy, you can contact Ames at info@amespage.com, call us at 1-800-343-2040, or write us at: Attn: Web Master; Ames Safety Envelope Company; 12 Tyler Street; Somerville, MA 02143-0120.

Originally posted 11/30/2004 - Last updated 11/30/2004

Privacy Statement